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We understand the importance of the right bicycle and the correct fit. We want you to love your Batch Bicycle. To make a return, please follow these guidelines:

To qualify for a return:

  • Returns will be accepted within 30 days of purchase.

  • The item(s) must be in new, unused condition with original packaging.

  • Proof of purchase required.

  • A refund will be applied to the original card used in the transaction.


Return to Batch Bicycle retailer:

Bring your order, with proof of purchase, to your local Batch Bicycle retailer. Bike returns must be returned to the local Batch Bicycle retailer who assembled your bike.

Bike returns:

Bikes can be returned within 30 days if in new and unused condition. When you purchase your bicycle your Batch Bicycle retailer will review the purchase with you and make sure it meets your expectations. Questions regarding your purchase should be directed to the Batch Bicycle retailer of delivery. Batch Bicycle warehouses will not accept returned bikes.